Can Med Mart is committed to getting your order to you quickly and reliably, wherever you are in Canada. Below you'll find everything you need to know about our shipping options, timelines, and rates.
Shipping Rates
- Free standard shipping on all orders over $100
- Orders under $100: $10 for standard shipping or $50 for priority shipping
Processing & Delivery Times
- Order processing: Orders are typically shipped within 1–2 business days of purchase
- Priority shipping: Delivered within 3–5 business days
- Standard shipping: Delivered within 5–7 business days
Delivery times are measured from the date your order ships, not the date it's placed. Business days exclude weekends and statutory holidays.
Our Shipping Carriers
To ensure reliable delivery across Canada, we ship using a combination of trusted carriers, including Canada Post, UPS, Fedex, Canpar, and DHL.
The carrier used for your order may depend on your location, order size, and shipping speed selected at checkout.
Shipping Errors or Issues
If your shipment arrives damaged, incomplete, or incorrect, please notify us within five (5) business days of receiving your order. Reporting issues promptly allows us to resolve them quickly and ensure you get the products you need without delay.
Order Tracking
Once your order ships, you'll receive tracking information so you can follow your shipment's progress to your door. If you have questions about the status of your order, our customer service team is happy to help.
Shipping to Clinics, Hospitals & Businesses
We regularly ship to clinics, hospitals, and healthcare facilities across Canada and can accommodate recurring or bulk orders. If your organization has specific delivery requirements — such as a preferred carrier, delivery window, or dock/receiving instructions — let us know and we'll do our best to accommodate them.
Questions About Shipping?
For more information about our shipping policies, rates, or an order in transit, please contact our customer service team at +1 289 472 0482.